Cookie’s Kids Response to Covid-19
Online Operations Are Open
All of our E-Commerce Fulfillment centers are open and operational. Currently, we have no delays with processing and shipping orders.
We are taking extra precautions to ensure the health and safety of our employees. Any employee displaying any symptoms will be asked not to return to work for at least 2 weeks. All employees are given the option not to come to work if they choose.
We are giving all of our employees free protective gear like masks and gloves and we are actively sourcing more safety products to keep our employees (and your packages) safe.
We have introduced enhanced cleaning protocols at all Cookie’s Kids Fulfillment Centers and have dedicated extra employees to keep all areas disinfected and sanitized to the best of our ability.
We have introduced social-distancing policies keeping all employees at least 6-feet away from each other whenever possible.
All of our non-fulfillment staff, including our customer service representatives, are working remotely. Expect longer than normal hold times. Thank you for your patience.
Retail Store Locations Are All Closed
In compliance with NY State law, all Cookie’s NY Store locations are closed until further notice.
We encourage all store shoppers to shop online at this time.
Availability of Merchandise
We are experiencing faster than normal sellouts due to the heightened demand online due to store closures.
We are actively sourcing more merchandise to keep our online shelves stocked. Thank you for your patience.
We recommend shopping now to avoid stock-outs due to many overseas factories not being able to ship product to Cookie’s Kids at the rate they normally can.
As always, our prices are remaining low. We do not ever price gauge and will always fight to keep our prices as low as possible.
We are extending free shipping on all U.S. apparel orders with coupon code APP99. Cookie's Kids is committed to your safety and to the safety of our workforce. We are here for you and are committed to serving you now and always. Thank you for your patronage and for supporting us for the past 45+ years.