All orders are subject to verification and in rare cases may not ship until 48-72 hours after the order is placed.
Some orders may require a signature at the time of delivery. Please track your package and ensure someone will be home to sign for your package. Packages returned to Cookieskids due to "Sender Unavailable" are subject to a $7 return to sender fee at our discretion.
Shipping time estimates begin when your package leaves our warehouse. Add 1-2 days for processing time.
Ground, Fast, and Faster Shipping: For your convenience we offer GROUND, FAST, and FASTER shipping on orders shipped within the continental U.S.
GROUND is our standard 4-7 Business day shipping through United Parcel Service (UPS) or through the United States Postal Service (USPS).
FAST is our UPS Expedited 3 business day service. On occasion, in very rural areas this service is NOT available. In such cases please allow 4 business days for delivery. Add $12.00 to the cost for Ground.
FASTER is our Express 2 business day service. On occasion, in very rural areas this service is NOT available. In such cases please allow 3 business days for delivery. Add $15.00 to the cost for Ground. Your package may be shipped UPS Ground if it is determined that your package will arrive before or on the guaranteed second day.
NEXT DAY AIR is our Express 1 business day service. On occasion, in very rural areas this service is NOT available. In such cases please allow 3 business days for delivery. Add $25.00 to the cost for Ground. Your package may be shipped UPS Ground if it is determined that your package will arrive on the guaranteed next day.
If a customer is not home to accept a delivery after 3 attempts by UPS or if a customer refuses a shipment, the customer will be responsible for any and all shipping charges associated with that shipment.
*Deliveries to ALASKA and HAWAII will incur additional charges of $12.00, over our regular rates and take approximately 3-10 business days.
Cookie's is pleased to offer USPS International Shipping Service. International
orders take 3-10 days to fulfill deliveries. Shipping charges are based on the weight
of the item(s) shipped to the country of destination. Cookieskids services almost
all destinations. Please contact us if your country is not listed at checkout.
For your convenience we provide ONLINE shipping charge calculations at the time
you place your order and/or add an item to your shopping bag.
Duties, Customs and VAT:
International orders are subject to Duties, Customs and Value Added Taxes. These charges MUST be paid upon receipt of your order. Be sure to verify the additional cost you may incur with the authorities of the country the order is being shipped to.
Brands We Cannot Ship Internationally: Due to agreements Cookieskids.com
has with some manufacturers, we cannot ship these brands internationally:
–The North Face
Promotional Codes: All shipping promotions are only applicable to shipping addresses in the continental United States.